Return & Refund Policy
At Next Step Soccer, we’re committed to delivering quality and value. If you're not satisfied with your purchase or experience, we're here to help.
📦 Returns for Physical Products
We offer a 30-day return window on all physical goods (such as apparel or gear).
Items must be unused, in their original packaging, and in resellable condition.
Customers are responsible for return shipping costs unless the item is defective or we made an error.
To initiate a return, please contact us at info@next-step-soccer.com with your order number and reason for return.
⚽ Refunds for Coaching, Camps, and Combines
We understand that plans can change, and we want you to feel confident in registering.
You may cancel for a full refund any time before the session or event begins.
If you attend and decide it’s not the right fit, we offer a 100% satisfaction guarantee — cancel within the first hour and receive a full refund, no questions asked.
No refunds will be issued after the first hour of the session or event.
To cancel or request a refund, please email us at info@next-step-soccer.com with your registration details.
🔄 Processing Time
Approved refunds will be processed to your original payment method within 5–10 business days.
Still have questions? Reach out to us at info@next-step-soccer.com — we’re here to help.